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ADH Electrical Services - Help Centre

DIY Safety

Safety is crucial when working with electrical or wiring faults. When dealing with wiring issues remember:

  • Switch off the power at the mains supply and if working on an appliance unplug it
  • Use the right tools for the job
  • Remove the relevant circuit fuse
  • Watch out for any exposed wiring
  • Make sure there aren't any liquids in the area you're working on
  • Never fit a fuse that's rated too highly for the circuit to protect
  • Double check your work (particularly connections) before you turn the electricity back on
Power failure advice

It’s never great when the lights go out. This article can help you identify the most common causes of electrical failure.


Check your meter

First, check that your electrical meter is turned on and functional. If you have a credit meter, make sure the money hasn't run out. If it's late in the evening and this happens, most electric keys have an emergency allowance to tide you over until the next day when you can top-up your credit.


Check your fuse box (Consumer Unit)

Check whether the fuse box trip switch has tripped – this sometimes happens automatically when there's a power surge. Each of the switches controls certain parts of the electrics in your home – one for lights, one for sockets, etc. If one of the switches is off, simply flick it back up to restore the power to this part of your home.


What next?

If your power is still out you will need to contact ADH Electrical Services on 0800 240 4166 or your electricity supplier for help.